If you feel like the tone of your VoicePing is not loud enough, you can change the tone volume and the tone sound through the VoicePing setting. These are the following steps on how to make tone louder : 1. Open your VoicePing app, tap the 3 (three) dots in the right upper corner 2. Tap "Setting" 3. Scroll down until you find "Tone Sound" and "Tone Volume", then you can choose which sound you desire to use and how high the volume you prefer. If you like to have a tone played

In order to turn off the Airplane Mode, you will need to go to the phone settings and disable the Airplane Mode from there. Please following the below section to turn off the airplane mode: 1. Please exit the TalkieLock App (if you are locked inside the TalkieLock). Please check this article for how to exit the TalkieLock: https://smartwalkie.freshdesk.com/support/solutions/articles/33000265081-exit-talkielock-on-the-device 2. Open the phone Settings. 3. Choose the "More Netw

If you ever facing this problem when you trying to type but the keyboard won't appear, please follow these steps to switch the keyboard. 1. Open the “Settings’ App on your device. 2. Inside the “Settings”, Go to the “Language and Input” section. 3. Tap the “Current Keyboard” button 4. 1. Choose the “Android Keyboard (AOSP)”. 2. Tap “Choose Keyboard” button. 5. Disable the “Vysor” Keyboard by tapping the toggle. 6. Once the Vysor Keyboard is disabled, your keyboard would appe

How to Connect AGM M7 with BLE Bluetooth Device? Please follow the steps below: 1. Please open your AGM M7 phone settings, choose "Connected Devices" and turn on bluetooth. 2. Go back to home page and open Voiceping app. 3. On Voiceping app, tap the 3 dots on right upper corner and choose "Settings" 4. On setting page, scroll down until and choose "Hard Button". 5. Under Connection type, choose "BLE" and press your BLE device once and you should see the red light blinks on t

When a user facing an issue with their device, user can contact Smart Walkie Whatsapp Hotline (+65 9118 7121) to report the issue. If the issue is software related, Smart Walkie team will assist to solve through chat, voice call or video call. If the issue is hardware related, such as; charging issue, screen damage, speaker issue, totally dead device, etc user can do 1-1 exchange in the locker. The locker is located in at Coney Campus right at the bike parking lot. Please see

If you ever happen to encounter a moment where you see 4G icon is available, signal bar is full but Voiceping unable to send or receive any messages as it shows "Cannot send message because ws is disconnected", here is how to solve it. Please note that steps below might be different depends on device type, example below is using Voiceping Teams 1. Open phone settings 2. Go look for Network and Internet> Mobile Network > Access Point Names > choose the proper APN based on your

As we keep trying to give the best experience for all our users, we push an updated version into each clients' dashboard once in a while. We push an update batch by batch and once the update is pushed, there will be a pop up to update on VoicePing app. How to check and update VoicePing app version: Open VoicePing app Tap 3 dots on right upper corner > Settings Scroll down to the bottom, you will see VoicePing version; e.g 3.1.0 nps xxxxxxxx If there is an update you will see

Sometimes we get so occupied and unaware of any incoming message from VoicePing. Here is how to have a "tone' rings in every message. Open VoicePing app Tap 3 dots in right upper corner Choose "Settings" Scroll down and tick "Every Message" on 'Tones" section

Once you successfully connecting VoicePing with your Bluetooth device, open VoicePing app. Tap three dots on right upper corner and choose "Settings" Scroll down until you find "Hard Button" Click on Connection Type and you can switch to SPP or BLE easily

Fast Talkie is a part of our app that allows you to send a PTT using the PTT Button. Without Fast Talkie, you might encounter issues when sending voice messages through the VoicePing App. Sending PTT when the screen is off / locked With the Fast Talkie, you will be able to send a PTT message when the screen is off or locked, you will even be able to change the active channel. Fast Talkie Accesibility In some cases, the Fast Talkie Accesibility is turned off by the user accide

Beside of Android, VoicePing now also available for iOS. You can get the App from the APP STORE: VoicePing iOS 1. Once installed, open the VoicePing App then please allow the permission request when pop up. 2. Tap "Enterprise" button on the top right of the display. 3. Tap "Login" button. 4. Fill in your account credential then proceed to tap "Login" button. 5. You will be directed to “Recent” screen. Swipe your screen to the left until you see “+” icon. Press the “+” icon to

To Enable Boost Volume, please follow all these steps: 1. Open The VoicePing Application and Make sure that you are logged in to your account. 2. Tap the 3 dots icon at the upper right corner of the display. 3. Choose "Settings" option. 4. Go to "PLAYBACK OPTIONS" section then enable the "Boost Volume" with a tick by tapping it. For a clearer guide, please check out this video:

You can Log Out your account from the VoicePing app by the following steps: 1. Open the VoicePing app, then tap the 3 (Three) dots button on the upper right corner of the VoicePing display screen. 2. Choose the "Settings" button on the options. 3. Scroll down the settings menu until you find "Change Password" button under ACCOUNT SETTINGS section. Then tap the button. 4. Afterward, tap the "Sign Out" button at the bottom. 5. Tap "Yes" button on the pop-up confirmation. For a

If you already have an VoicePing account, you can follow these steps to login: 1. Open the VoicePing App, when there is pop-up notification request for permission, please tap "Allow". 2. Tap the LOGIN button. 3. Input the login credential for your account, then proceed to tap "LOGIN" button.

Log in to TalkieLock Admin Page Company Admin has the access to manage the device policies from the TalkieLock Admin Webpage. 1. Open the browser on your PC and go to the link: https://lock.talkielock.com/ 2. Input your admin email address. 3. Check/Tick the "I'm not Robot" box, and resolve the pop-up pictures to ensure that you are human. Then click the "Continue" button. 4. Input your admin password. 5. Click the "Continue" button. Devices The devices section on the Dashboa

Log in to VoicePing Admin Webpage Company Admin have the access to manage VoicePing accounts from the Admin Webpage. 1. Open the browser on your PC and go to link: https://voiceoverping.net/login 2. Input your Company Admin login credential. 3. Click the "Sign in" button to log in. Group Channel On the first page after login, you will be brought to the Channels tab which you will see the list of group channels under your company domain. On this page, you can manage the groups

Log in to Web PTT Company admin lite users have the privilege to use VoicePing on web-based to PTT. (a) Open the browser on your PC and go to link: https://web.voiceoverping.net/ (b) Choose the Login tab. (c) Login using your company admin lite credential. Allow Mic Permission In order to work properly, the Web PTT needs Mic permission. The browser will ask you to allow the Mic permission the first time you log in. Find a Private/Group Channel and PTT You can find the channel

Login VoicePing After you install the VoicePing app, you will have to log in to the VoicePing the first time you open it. Please follow all these steps to log in to the VoicePing app. (a) Open VoicePing App, proceed to allow all the permission requested by VoicePing. (b) Tap the "Login" button. (c) Fill in your login credential, then tap the sign-in button. Note: When you fill in the login credential, you can leave the company field as empty as long as you have input the User

Frontline teams use Microsoft Teams very differently from office staff. In retail stores, warehouses, security operations, and event environments, the Teams Walkie Talkie feature is used far less for meetings and far more as a real-time push-to-talk communication system . That is exactly what the Walkie Talkie feature in Microsoft Teams is designed for. While the software itself is powerful, the real-world experience depends heavily on the headset. A proper walkie-talkie hea

VoicePing is proud to announce that our Push-to-Talk (PTT) app now supports 5G Network Slicing , unlocking the next level of reliability and priority access for enterprise and mission-critical communications. What is 5G Network Slicing? 5G Network Slicing enables operators to divide a single physical 5G network into multiple virtual “slices” , each dedicated to a specific use case — such as ultra-low latency or high bandwidth . This means enterprises can have a guaranteed Qu